Call bus I.D. # to get real time arrival info

Great news for transit riders: As of noon Wedbus4. May 4, riders can call 905-639-0550 to enter the bus stop I.D. number to get real-time bus arrival time. Bus stop I.D. numbers are displayed on the bus stop signs across the city or riders can search by route through the new Integrated Voice Response (IVR) system phone line.

In June, real-time information will also be made available online which will feature a new mobile friendly website.

Phone disruption
In order to prepare the system, there will be a temporary shut-down of the customer service phone line (905 639-0550) May 4 at 10 a.m. for approximately 15 minutes. Please plan ahead by accessing the printable schedules online at under Schedules and Maps.

For urgent matters that are not schedule related, please use this temporary phone extension: 905-335-7869 ext. 6602. Note: This extension will only be serviced during the temporary customer service phone line disruption.

Written by Marianne Meed Ward

I was inspired to seek public office because I believe, like so many of you, “I can do something about that” on the issues we face. As councilor, my role is to take a stand on what’s best for residents and go to bat for it. Pushback is inevitable from those who don’t have the community’s interests at heart. I will stand with you and for you, to achieve the best interests of our city, without caving to unacceptable compromise in the name of consensus.

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